Shipping Policy

All orders (except truck shipments) placed by 4:00pm Eastern Time (Monday – Friday) that are in stock will ship the same day, otherwise the next business day.

All orders that are not in stock normally arrive at our warehouse within 1-3 business days and will ship the same day they arrive.

You will be charged the actual shipping charge, which is based on weight, size, zip code and level of service, with a minimum charge of $12.00.

For your protection we do not ship to an alternate address without your signed prior approval. Your credit card will not be charged until your order has shipped.

Shipping Options

  • Customer Pick-up: Save on shipping by picking-up your online order from our VWPartsVortex Facility located at: 4500 U.S. 130, Burlington, N.J. 08016.
  • Ground Freight: Delivery time is 1-5 business days from the time of shipment based on the distance from our East Coast Facility, some truck shipments may take longer.
  • 2nd Day Air: Delivery time is 2 business days from the time of shipment based on the distance from our East Coast Facility.
  • Overnight Freight: Delivery time is 1 business day from the time of shipment based on the distance from our East Coast Facility. If the order is shipped on Friday, FedEx will deliver on Monday. An additional charge will be added for Saturday delivery which cannot be guaranteed.

Disclaimer: Please include your VIN # when placing your order so we can verify the accuracy of the order and ensure the correct parts will be shipped. Some parts may need to be special ordered as they may not be in-stock and/or readily available for immediate shipment. By placing an order on our website, you agree to the shipping charges as needed. We will also notify you of any changes before processing your order completely.

Need to return merchandise? Click here.

Please call us if you have any questions at: 1(888) 667-8938.