Being able to connect your phone or other mobile device to your Volkswagen’s stereo via Bluetooth is an awesome luxury to have. It allows drivers to listen to music downloaded on their phones without any cords, take calls hands free, and more — so when it stops working, it can be distressing. Here are the most common culprits of Bluetooth connectivity issues and what to do about them.
One of the more common VW Bluetooth issues happens when you are trying to get the device to connect initially. First, make sure you’re using a compatible device — not all electronics are Bluetooth capable.
Otherwise, connection problems happen because your Volkswagen’s system cannot decode the device and connect with it. After multiple attempts to connect without success, it is most likely a software issues with your device. This is unfortunately common with smartphones and you will need to return to the place you purchased your phone to address the issue.
You Have a Connection and it Keeps Dropping
If you have experienced a dropped connection, you’re not alone – this happens regularly. It is usually a software issue with your infotainment system or your smartphone. If you notice the drops happening when you hit speed bumps or pot holes, it’s more likely a loose wire — check wires and connections.
Audio Isn’t Working
If your device is connected, but you don’t hear anything, it’s an issue with the stereo. When this happens, check for software updates for your infotainment system.
The Settings Are Wrong
If your VW’s battery died recently, the Bluetooth settings will go back to default. After this happens, your current settings will be wiped out and will have to be reset in your car and mobile device.